Mr. Jeffrey van Lingen

President/Owner & Instructor

Jeff is a life-long resident of Berkshire County, born in Pittsfield on April 1st, holding a Master’s Degree in Education. His past experience included working for Berkshire Training and Employment as their Information Technology Coordinator/Technology Trainer. He has participated in numerous technological related courses and continues to expand product knowledge and education.  In 2007 he started his part time venture as the owner/operator of Quest Connect. In 2010, he opened a brand new training center located at 160 North St in the Miller Building. Jeff has big plans to not only expand the classes that are currently being offered at Quest Connect but to expand into the virtual Cyber Security Training field.

Melanie Herzig

Executive Assistant/ Inside Sales Coordinator

Melanie Herzig is the Executive Assistant and Inside Sales Coordinator.  Melanie is responsible for handling all business functions at Quest Connect. Melanie holds an Associate Degree in Liberal Arts and is currently furthering her education at Massachusetts College of Liberal Arts (MCLA). She will be graduating in the spring of 2017 with a Bachelor’s Degree in Business Administration. Melanie is also a certified testing proctor and a fingerprinting specialist for Quest Connect.

Dan Zunich


Dan was born in Flushing, New York and grew up on Long Island. He holds a Bachelor’s Degree in Computer Science from Brandeis University, and numerous technical certifications. He was previously a Vice President at Fidelity Investments and Director of Systems Engineering at Houghton Mifflin. Earlier Dan was a software engineer at Honeywell Information Systems, Logica plc, and some small startups. In 2007, Dan began his own freelance consulting and training business in western Massachusetts, teaching independently and at area colleges. In addition to teaching technology, Dan also offers courses and certification in the Food and Beverage industry.

Antonio Castagna

Antonio Castagna grew up in Berkshire County, and developed an interest in technology at an early age. With over twenty years’ experience in the Information Technology field, he acquired fifteen professional certifications from Microsoft, Citrix, and CompTIA combined.  After graduating from The University of Massachusetts Boston with a BSBA in Management/Information Systems Concentration, he attended Boston University’s Corporate Education Center specializing in Microsoft Technologies.  Antonio has extensive experience as a systems analyst, network/server administrator, and project manager.  His experience ranges from small home networks to large scale data centers residing in various geographic locations.  In 2003, Antonio returned to Berkshire County to raise his family.


Jordynne LaCasse

Administrative Assistant

Jordynne LaCasse started working for Quest Connect as a senior intern student from Taconic High School, which is located in Pittsfield, MA. Jordynne is now a college student at Springfield College, where she studies Healthcare Management and Psychology, with a concentration in Rehabilitation studies. She is our administrative assistant for Quest Connect and the creator of this website! Also, Jordynne is a certified testing proctor for authorized agencies and a fingerprinting specialist, along with the president, Jeff van Lingen, and the Executive Assistant, Melanie Herzig.